1. Acceptance of Terms
By accessing or using Vetmodo (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. Vetmodo is operated by Vetmodo, a California entity.
2. Description of Service
Vetmodo is an online directory that helps pet owners discover veterinary clinics, and helps clinic owners claim and manage their listings. The Service includes search by location and care type, clinic profile pages, owner-managed listings, subscription tiers for enhanced visibility, and editorial resources for pet owners.
3. Eligibility and Accounts
You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We use Clerk to authenticate users; your use of authentication features is also governed by Clerk's privacy policy.
4. Clinic Listings and Claim Process
Clinic listings on Vetmodo are initially populated from public data sources, including Google Places. Clinic owners may "claim" a listing by verifying ownership, after which they may edit the listing's details. Edits to a claimed listing may be reviewed by Vetmodo staff before being published.
By claiming a listing, you represent that you are authorized to act on behalf of the clinic. You agree that the information you provide is accurate, complete, and not misleading. Vetmodo reserves the right to remove listings or revoke claims that violate these Terms.
5. Paid Subscriptions
Vetmodo offers paid subscription tiers (Priority and Premier) for enhanced clinic listing features. Subscriptions are billed monthly through Stripe. By subscribing, you authorize Vetmodo to charge your payment method on a recurring basis until you cancel. Cancellations take effect at the end of the current billing period; we do not provide pro-rated refunds. Pricing and features are subject to change with reasonable notice.
6. User Content
You retain ownership of content you submit to Vetmodo (descriptions, photos, hours, services, and other listing data). By submitting content, you grant Vetmodo a worldwide, non-exclusive, royalty-free license to display, reproduce, and distribute that content in connection with the Service. You represent that you have the rights to grant this license and that your content does not infringe on any third party's rights.
7. Acceptable Use
You agree not to:
- Submit false, misleading, or fraudulent information about a clinic.
- Claim a clinic listing you are not authorized to represent.
- Use the Service to harass, harm, or impersonate any person or entity.
- Scrape, copy, or reuse Vetmodo data in bulk without our written permission.
- Interfere with or disrupt the Service, its servers, or its networks.
8. Not Medical Advice
Vetmodo is a directory and information service. Articles, listings, and other content on the Service are provided for general informational purposes only and do not constitute veterinary medical advice. Always consult a licensed veterinarian for the health and care of your pet. In an emergency, contact a veterinarian or emergency animal hospital immediately.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Vetmodo does not guarantee that listings are accurate, complete, current, or that any clinic listed is licensed, insured, or qualified. Verifying a clinic's credentials is your responsibility.
10. Limitation of Liability
To the maximum extent permitted by law, Vetmodo and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, even if advised of the possibility of such damages. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Vetmodo from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your content, or your violation of these Terms.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination (including ownership, disclaimers, and limitation of liability) will survive.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. Material changes will be communicated via email or a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in California.
15. Contact
Questions about these Terms? Reach out via the About page.